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Mon - Fri: 9:00 am - 5:00 pm
Sat - Sun: Closed

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Due to unusually high water demand this morning, the Waccamaw Neck water system is experiencing a significant drop in available water pressure.

We ask all customers to help conserve water today by being mindful of unnecessary water use and postponing excessive irrigation and other non-essential outdoor water activities while the system works to rebuild the water supply.

Your cooperation is greatly appreciated and will help us restore normal system conditions as quickly as possible. We will continue to monitor the situation and provide updates as needed.

Thank you for your patience and support!

We now offer paperless billing! If you would like to switch to paperless billing, choose one of the options below:

Log into your online account, click the “Update Info” tab, and change your bill delivery method to Email
Send an email to customerservice@gcwsd.com
Call Customer Service at 843-546-8408

FYI: Pipes Hate Wipes!

When anything besides the 3 P's: P ee, P oop and (Toilet)

Paper are flushed, it contributes to costly repairs to customer and District sewer infrastructure and can risk sanitary sewer overflows. The following items are not designed to disintegrate well and should never be flushed down a toilet or sink:

- "Flushable" Wipes

- Disposable Diapers

- Paper Towels

- Hair

- Dental Floss

- Feminine Hygiene Products

- Condoms

- Cat Litter

- Latex Gloves

District Office Hours & Operations

The District is operating a normal business schedule of Monday - Friday, 8:00 AM - 5:00 PM.

Please report any after-hours emergency to our answering service to (843) 546-8408.
Making an Online Payment

The District has an easy way to pay your bill without having to create an account login. All you will need is your account number. If you decide to create an account, you will be able to pay your bill, look at your usage history and update your contact information.
Good Neighbor Program

The District has a customer-funded Good Neighbor Utility Assistance Program to help our customers with their water and sewer bills during financial hardships. Contact our customer service department for more information.

Service Line Protection Program

The Service Line Protection Program covers the water and/or sewer service line from your house to the District connection. District staff or trusted contractors will perform all work. Conditions apply. For full details, please visit:

SLPP Brochure