What are the payment methods for my water bill?The District accepts cash, check, MasterCard and Visa as forms of payment. We also offer Bank Draft, an easy option of having your payment automatically drafted from your checking or savings account.

How do I sign up for the Bank Draft Program?If you are interested in signing up, please call 843-546-8408 for an authorization form.

What are the Customer Service hours?Offices hours are from 8:00am to 5:00pm, Monday through Friday.

How do I report a problem with my water or sewer service after business hours?Please call 843-546-8408 and our answering service will page on-call personnel who will promptly contact you.

What holidays are observed by the Georgetown County Water and Sewer District?Office locations are closed during the following holidays: New Year's Day, Martin Luther King Jr's Birthday, Presidents Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve and Christmas Day. When the holiday falls on a weekend, the District observes the most immediate workday.